At Renewal by Andersen of Wyoming, we work hard to provide you with the best home window replacement experience anywhere. We love it when our customers take a moment to send us valuable feedback, or post a review online for others to see.
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Today Boris, Nick B, and Taras came my house to replace the French door on my back porch leading out to the deck. I cannot give high enough praise to these men for the outstanding work they did. They were here on time and had everything done within 2 hours. They put plastic on top of the carpet inside and even covered the deck outside the door with plastic. They cleaned everything up and lhere was no trace that they had even been here. I would highly recommend Renewal by Andersen to anyone who is thinking of adding new windows/doors or replacingwindows/doors.
Hello Ann, Renewal by Andersen thanks you for your review! Enjoy your beautiful new door!
We are thrilled with our new windows from Renewal by Anderson. The sales person helped us pick out the windows that would suit our life style and save us the most on heating and cooling. The installation team was on time, so courteous and took care that our home was clean after the installation. I highly recommend Renewal by Anderson.
Hi Shari, thank you for leaving us a review, we love hearing from our customers! Enjoy your new windows!
There salesmen are honest and upfront in telling you that they are the most expensive. However, they offer a high quality and craftsmanship product that is hard to find these days and worth every penny! We had all but two windows replaced and our patio door replaced. The Installers were professional and did a great job. Once again with quality and craftsmanship that is hard to find! We recommend Renewal by Anderson of Wyoming to everyone. And when we are ready to replace our last two windows we will definitely be using them!
Hello Joshua, thank you for the review. It was our pleasure working with you. Enjoy your beautiful new windows and door! We look forward to working with you again in the future.
Good Product, professional installers. Will use these guys for the rest of our window replacements.
Hi Ernie, thank you for the 5 star review. We love hearing from our customers. Enjoy your new windows and when you are ready to move forward with additional replacements, we will be happy to work with you again!
We are very pleased with the quality, the door looks very nice. There was a few minor issues with the installation. Anderson corrected the problems in a timely manner, and were always pleasant to deal with. Would definitely buy their products again.
Hello Keith, thank you for taking time to leave us a review. We are so glad you are loving your new door and we look forward to working with you again in the future.
Had new windows installed last week. 5 windows were installed and the 2 men took all day to do it. We have had problems with so many contractors rushing around to get the job done and do a half job. These guys are the opposite of that. They were careful, thorough, and asked several questions to make sure the job was done the way we wanted. Our original openings are not square but they were still able to make it look great. Thank you so much
Hi Daniel, thank you for the 5 star review! We are so glad you are loving your new windows! It was our pleasure working with you.
We had windows replaced and were very happy with everyone we had contact with from Renewal by Andersen of Wyoming. The installers were very efficient, professional and friendly and made sure we knew how they operated before they left. The company had the windows installed when promised and the installation was completed ahead of time. I would recommend Renewal by Andersen of Wyoming to anyone. Their customer service is outstanding!
Hello Mary, thank you for the 5 star review. It was our pleasure working with you. We are so glad the project was completed ahead of schedule and you are enjoying your new windows!
windows look great! operate easily and installers were very professional and competent
Hi there Carol, thank you for taking time to leave us a 5 star review. We truly appreciate it and we are so glad you are loving your new windows!
We love are new windows and the installation crew ( Jason, Justin, and Corey ) were great to work with and they did a excellent job.😀
Hi Wes, thank you for taking time to leave us a 5 star review! We love hearing from our satisfied customers. Enjoy your new windows!
I review every purchase I make. I have done this since way before the internet. This RBA review is one of the most difficult reviews I have ever written. Replacing every window in your house is a huge (and *very* expensive) endeavor that can’t be taken lightly. It is a life decision for those of us that plan on staying in our homes for any length of time. So, how do I write a fair review without it turning into a novel? How can I cover every aspect of this process from the initial sales meeting to my final communication after everything is done to my liking? Also, to make the review too short would be unfair to those who are considering a RBA Wyoming experience. I will do my best to make the review thorough, yet brief enough that it will be helpful without being too wordy.The initial sales consultation was great! I never once felt “pressured” into buying RBA windows. I was given honest information including the price (which left me pale with horror). After I decided to buy windows I had many second thoughts. I figured for the price I was paying I wanted to be sure I got exactly what I wanted. The sales person I worked with really acted like it was a bad thing that I wanted to get my “money’s worth” and became a little bit cold when I started questioning the style and product. We did eventually work it out where I paid a little more, but got exactly what I wanted.I was told that RBA actually over communicates with their customers. I did not have this experience personally and I had to call several times for updates. I would have *loved* a call letting me know that my custom windows had arrived.Installation day came and a couple of incredibly nice guys showed up (on time) to begin installation. They listened to my concerns and did their best to accommodate those concerns. They were clean and also cleaned up after themselves as they went from room to room. Although the official RBA website says that only *Master Installers* trained by RBA would be coming to do the install, I did not have master installers (one of them had “about a year” with RBA). They did a great job nonetheless. The RBA website (and hundreds of videos) show windows that fit exactly in the original rough opening like a glove. Unfortunately, all of my windows had 2 and 3 inches of space around them. Far from fitting like a glove. I was disappointed in this, yet the installers were able to make this work.Two days later my windows were completely installed. The installers picked up every speck of dirt and vacuumed everything. They went through the house with me and made sure I was happy with the way the windows operated etc. The only thing I wasn’t too happy about was seeing the massive amount of work I had to do to finish the windows on the inside. (And, to a lesser extent, outside) I knew this going in, but didn’t realize just how much work it was going to be. (And it was. It took me approximately 10 hours for each window: Sealing, priming, painting etc)I could go on and on about my entire experience. But I will spare you all from that amount of verbiage. Suffice it to say, I am very happy with my windows. I mean, VERY happy. My first electric bill was almost 100$ less than the same period from last year. That’s incredible. The windows look incredible inside and out. They all operate beautifully. I couldn’t be more pleased.Is RBA Wyoming perfect? No. Not by a longshot. (I would like to give a final rating of 4.5 out of 5 stars) But, before you take that and run with it: Is RBA Wyoming a company that *tries* to be perfect? Absolutely. It might be imagination, but I feel like everyone that I had contact with are now my friends. People I can contact at any time with concerns, or just to say hi! Every call, every text, every email is answered. Every question answered. I am, a happy customer. So, if you are considering replacing your windows, I would definitely recommend you give RBA Wyoming a shot at your business. I don’t think you will regret it.
Hello Robert, we truly appreciate you taking time to leave us such a detailed review. We are very pleased that in the end you are very happy with your windows. We can always improve and we strive to make every experience a great one from start to finish and with your feedback, we can only improve. Thank you again.